What we do

Our work programme supports the healthcare priorities of the Scottish Government, in particular those of NHSScotland’s Healthcare Quality Strategy and the 2020 Vision.

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Our work programme

We have five key priorities.

These are areas where we believe we can make the most impact and where we focus our efforts and resources.

  1. Enabling people to make informed decisions about their care and treatment.
  2. Helping health and social care organisations to redesign and continuously improve services.
  3. Provide evidence and share knowledge that enables people to get the best out of the services they use and helps services improve.
  4. Provide quality assurance that gives people confidence in the services and supports providers to improve.
  5. Making the best use of resources, we aim to ensure every pound invested in our
    work adds value to the care people receive.

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Annual report

Annual report 2016
Read our annual report for 2015-2016 
December 2016


Local delivery plan 2016-2017

Read our latest Local delivery plan  for more information on our direction and priorities for 2016-2017.