Improvement and implementation support

Healthcare Improvement Scotland’s job is to encourage and support continuous improvement in healthcare practice.

We encourage both patients and staff to challenge and change healthcare services for the better.

Improvement Hub (ihub)

In response to the integration of health and  social care services across Scotland, Healthcare  Improvement Scotland has worked with a range  of partners to create a new improvement resource, called the Improvement Hub (or ihub for short).

This resource will support Health and Social Care  Partnerships and NHS boards to improve the quality of health and social care services.

For more information on the ihub and the programmes it delivers visit –

Sam's story

Watch Sam's Story created by the King's Fund which explains what Health and Social Care Integration means.

Driving sustainable change

We provide the co-ordination and quality improvement expertise to help make improvements happen using:

  • our own evidence-based advice
  • guidance and standards
  • international evidence for improvement
  • information from our scrutiny work.

We work collaboratively with the staff of healthcare providers, partner organisations and the public to drive improvements which can be sustained and measured.

Healthcare that is person-centred and safe

We take a lead role in co-coordinating the work of the Scottish Patient Safety Programme (SPSP) which aims to steadily improve the safety of hospital care right across the country. The Scottish Health Council supports patient focus and public Involvement by ensuring that NHS boards listen and take account of people's views.