Stephen Swensen

Stephen Swensen

Leadership and joy in work - presented by Stephen Swensen

Healthcare Improvement Scotland is currently hosting an exciting line up of monthly WebEx sessions presented by an exceptional global faculty.

Simply link in from your own desk to learn from national and international leaders in quality improvement.

Webinar recording

View a video recording of the webinar presented by Jaideep Prabhu below or click the download button to save a copy of the video to watch later.

Download the speaker presentation (PDF, 2MB)

Speaker biography

For the past three decades Stephen Swensen has served patients at the Mayo Clinic. As Director for Leadership and Organization Development he co-led professional burnout work and oversaw the development of 4,100 physicians and scientists. He is a Senior Fellow of the Institute for Healthcare Improvement and coleads their Joy in Work Initiative.

As Director for Quality, he established the Quality Academy and the Value Creation System. More than 37,000 colleagues were certified Quality Fellows during his tenure.

While Chair of the Department of Radiology, his leadership team used Lean-Sigma and Baldrige to create value for patients provided by 1,200 staff who performed more than one million exams annually.

A full professor, he has been Principal Investigator of two NIH Grants and has authored two books and 167 peer-reviewed articles. He was honored with the Diamond Quality Fellow Lifetime Achievement Award.

Swensen has served as a Director on two Boards and is a member of the Mayo Clinic Management Team. He holds a Masters of Medical Management from Carnegie Mellon University’s Heinz School and is a trained Executive Coach.

How to register

Register now and receive WebEx log in details for this session. If you have any problems registering, please contact Carmen Forrest who will be happy to help on 0141 225 6987.

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