Leadership and joy in work - presented by Stephen
Healthcare Improvement Scotland is currently hosting an exciting
line up of monthly WebEx sessions presented by an exceptional
Simply link in from your own desk to learn from national and
international leaders in quality improvement.
Date: Tuesday 2 May 2015, 4pm-5pm (UK
Download the event
For the past three decades Stephen Swensen has served patients
at the Mayo Clinic. As Director for Leadership and Organization
Development he co-led professional burnout work and oversaw the
development of 4,100 physicians and scientists. He is a Senior
Fellow of the Institute for Healthcare Improvement and coleads
their Joy in Work Initiative.
As Director for Quality, he established the Quality Academy and
the Value Creation System. More than 37,000 colleagues were
certified Quality Fellows during his tenure.
While Chair of the Department of Radiology, his leadership team
used Lean-Sigma and Baldrige to create value for patients provided
by 1,200 staff who performed more than one million exams
A full professor, he has been Principal Investigator of two NIH
Grants and has authored two books and 167 peer-reviewed articles.
He was honored with the Diamond Quality Fellow Lifetime Achievement
Swensen has served as a Director on two Boards and is a member
of the Mayo Clinic Management Team. He holds a Masters of Medical
Management from Carnegie Mellon University’s Heinz School and is a
trained Executive Coach.
How to register
Register now and receive WebEx log in details for this session.
If you have any problems registering, please contact Carmen Forrest
who will be happy to help on 0141 225 6987.
Join the Twitter conversation using #HISQIConnect.