Ayrshire Maternity Unit review

Review of Ayrshire Maternity Unit, University Hospital Crosshouse, NHS Ayrshire & Arran (Adverse Events)

In 2016, Healthcare Improvement Scotland was asked by the Scottish Government to undertake an independent review focusing on the Ayrshire Maternity Unit at University Hospital Crosshouse, NHS Ayrshire & Arran. This review was prompted by concerns raised by some families who believed that failures had occurred relating to the care they received at the Ayrshire Maternity Unit and in the management of the subsequent review of their care within the Ayrshire Maternity Unit.

The review considered aspects of the quality of care offered to mothers and babies in the Ayrshire Maternity Unit. It specifically focused on the way in which adverse events are managed and how the organisation learns lessons with a view to improving care for women and their babies. An important aspect of this review included an invitation to meet with families who had raised concerns about the quality of care they received.

An essential aspect of this review process was to hear from people who wanted to share their experiences of the Ayrshire Maternity Unit. We invited any member of the public who wanted to share their experiences of the unit to contact us regardless of when these experiences took place. We understand how difficult it was for people to share their experiences and we would like to thank them as the stories they shared were invaluable in helping to inform this review.

The approach that we expect to be applied in managing adverse events is set out in our document: Learning from adverse events through reporting and review: A National Framework for Scotland.  This provides an overarching approach developed from best practice to support care providers to effectively manage adverse events.

To read the framework, and access previous reports on the management of adverse events at NHS Ayrshire & Arran, visit:

To read our media release for this publication, visit:

Audio: Review of Ayrshire Maternity Unit - Dr Tracey Johnston outlines the review findings

Bereavement support

The link below provides a list of bereavement support and advice for families in NHS Ayrshire & Arran if you think you may have been affected by this issue:

Published Date: 27 June 2017