Inspecting the care of older people in acute hospitals
Healthcare Improvement Scotland assesses the standard of the
care provided for older people in acute hospitals in Scotland.
These inspections report areas of strength and areas for
improvement within a hospital.
We measure hospital performance against national standards,
guidance and best practice relevant to the care provided for older
We want to be assured that older people are treated with the
respect, compassion and dignity that they have a right to expect.
Our inspections focus on the three national quality ambitions for
NHSScotland; providing care that is person-centred, safe and
Ensuring respect, compassion and dignity
We give specific consideration to these key issues:
- treating older people with compassion, dignity and respect
- dementia and cognitive impairment
- preventing and managing falls
- nutritional care and hydration
- prevention and management of pressure ulcers.
We talk to older people to get their views on the care they
receive, as part of the inspection process. We do not deal with
complaints relating to care received within an NHS hospital.
However, you can email us any information
that could inform our inspection process.
Feedback from test inspections
A feedback report on the test inspections we carried
out is available to download here.
We engage with a number of key stakeholders. Details of these
can be found in the Stakeholder
NHS boards inspected to date
The full list of hospitals we plan to inspect in the first year
is available from our inspection methodology.
NHS Ayrshire & Arran
NHS Dumfries and Galloway
NHS Forth Valley
NHS Greater Glasgow and Clyde
National Waiting Times Centre
NHS Western Isles