Inspecting the care of older people in acute hospitals

Healthcare Improvement Scotland assesses the standard of the care provided for older people in acute hospitals in Scotland. These inspections report areas of strength and areas for improvement within a hospital.

We measure hospital performance against national standards, guidance and best practice relevant to the care provided for older people. 

We want to be assured that older people are treated with the respect, compassion and dignity that they have a right to expect. Our inspections focus on the three national quality ambitions for NHSScotland; providing care that is person-centred, safe and effective.

Ensuring respect, compassion and dignity

We give specific consideration to these key issues:

  • treating older people with compassion, dignity and respect
  • dementia and cognitive impairment
  • preventing and managing falls
  • nutritional care and hydration
  • prevention and management of pressure ulcers.

We talk to older people to get their views on the care they receive, as part of the inspection process. We do not deal with complaints relating to care received within an NHS hospital. However, you can email us any information that could inform our inspection process.

Feedback from test inspections

A feedback report on the test inspections we carried out is available to download here.

Key Stakeholders

We engage with a number of key stakeholders. Details of these can be found in the Stakeholder Document.

NHS boards inspected to date

The full list of hospitals we plan to inspect in the first year is available from our inspection methodology.

NHS Ayrshire & Arran

NHS Borders

NHS Dumfries and Galloway

NHS Fife

NHS Forth Valley

NHS Greater Glasgow and Clyde

NHS Grampian

NHS Lanarkshire

NHS Lothian

National Waiting Times Centre

NHS Orkney

NHS Tayside

NHS Western Isles