Scottish Epilepsy Centre Aug15

“We found a number of areas where this service is performing well. The service has state of the art technology for diagnosing and monitoring patients. In addition, patients are involved in all aspects of developing the service and there is a strong culture of continuous improvement. We also identified some areas where the service could improve. For example, the service must improve the processes it has for reporting events in line with our notifications guidance and the centre could support patients to manage medication independently. Our inspection resulted in one requirement and four recommendations. Quarriers, the provider, must address the requirement and make the necessary improvements, as a matter of priority.”

Kevin Freeman-Ferguson, Senior Inspector

Scottish Epilepsy Centre - Glasgow

Independent healthcare unannounced inspection

Inspection date: 10 and 11 June 2015

Summary of inspection

We carried out an unannounced inspection to the Scottish Epilepsy Centre on Wednesday 10 and Thursday 11 June 2015.

We assessed the service against five quality themes related to the Healthcare Improvement Scotland (requirements as to independent healthcare services) regulations and the National Care Standards. We also considered the Regulatory Support Assessment (RSA). We use this information when deciding the frequency of inspection and the number of quality statements we inspect.

What the service did well

We noted areas where the service was performing well.

  • The service involved patients in all aspects of developing the service.
  • The service employed state of the art technology in diagnosing and monitoring patients.
  • The service had a strong culture of continuous improvement.

What the service could do better

We did find that improvement was needed in the following areas.

  • The Scottish Epilepsy Centre could support patients to manage medication independently.
  • The Scottish Epilepsy Centre should recognise Healthcare Improvement Scotland in documents that detail the regulating body.

Table of grades

Quality of information Quality of care and support Quality of environment Quality of staffing Quality of management and leadership
6 - Excellent 5 - Very good 5 - Very good 5 - Very good 5 - Very good

Grading Key

(6) Excellent
(5) Very good
(4) Good
(3) Adequate - performance is acceptable but could be improved
(2) Weak - concerns about the service and there are things that must improve
(1) Unsatisfactory - represents a more serious level of concern

For full detail of the grading given, download the inspection report and refer to the Quality Statements.

This inspection resulted in one requirement and four recommendations (see Appendix 1 for a full list).

Quarriers, the provider, must address the requirement and the necessary improvements made, as a matter of priority.

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Published Date: 6 August 2015

Scrutiny

Scottish Epilepsy Centre overview

Find out more about this service, including previous inspection reports and quality grades, on the Scottish Epilepsy Centre overview page.

Types of inspections

Inspections may be announced or unannounced and will involve physical inspection of the clinical areas, and interviews with staff and patients. We will publish a written report 8 weeks after the inspection.

  • Announced inspection: the service provider will be given at least 4 weeks’ notice of the inspection by letter or email.
  • Unannounced inspection: the service provider will not be given any advance warning of the inspection.
  • Follow-up inspection: the NHS board and hospital may or may not be given advance notice of the inspection. A safety and cleanliness follow-up inspection will take place no later than 26 weeks from the publication of the initial report.