Primary care

Primary care

Primary care is healthcare provided in your community by GP's and/or other health professionals whom you can access directly and usually self-refer.

It is estimated that 90% of healthcare is provided in the community by a wide range of professionals such as:

  • independent contractors (GP's, pharmacists, optometrists and dentists) 
  • nurses 
  • health visitors 
  • physiotherapists 
  • speech and language therapists, and 
  • dieticians and podiatrists.

These professionals work in partnership with colleagues in specialist services to provide care both during the day and out-of-hours, from a range of settings including people’s homes, local health centres, community clinics and GP practices.

Improving the quality of care

Improving the quality of care – in terms of safety, effectiveness and patient experience – is a central motivation for everyone working in the NHS. This year, we are supporting primary care services to improve the quality of their care by focussing on:

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Published resources

Browse healthcare improvement resources:

Out-of-hours services in primary care
Quality indicators for Primary Care Out-of-Hours Services
Revised quality indicators
28 March 2014