Primary care out-of-hours services
Primary care out-of-hours services are a fundamental part of the
healthcare service in Scotland. The service provides support to
those who require medical assistance outwith normal GP surgery
hours. It involves a number of agencies and healthcare
professionals working together to provide an integrated service for
patients. The quality and safety of out-of-hours care is extremely
important and patients should have access to consistent, high
quality standards of care across the country.
Healthcare Improvement Scotland has developed quality indicators for primary care out-of-hours
services. These indicators accompany and augment the
existing Standards for The Provision of Safe and Effective
Primary Medical Services Out-of-Hours.
Supporting the NHSScotland Quality Ambition
"The most appropriate treatments, interventions, support and
services will be provided at the right time to everyone who will
benefit, and wasteful or harmful variation will be
eradicated."
Supporting the Healthcare Improvement Scotland Strategic
Objective
"Support innovation and improvement in the delivery of
high quality healthcare planned and designed with the patients,
their families and the public at the centre of everything we
do."
.jpg)