Rapid review of the front-load

 

Rapid review of the front-loaded model (FLM) and proposed application within the Scottish Ambulance Service (SAS)

About the Review

In June 2008 the Chief Medical Officer for Scotland requested that NHS Quality Improvement Scotland (NHS QIS) undertake a rapid review of the front-loaded model (FLM) within the ambulance service. This was in response to the Cabinet Secretary¿s statement in the Scottish Parliament on 4 June 2008 that an independent evaluation of the FLM was to be commissioned to build public confidence in this aspect of ambulance service redesign.

NHS QIS has produced this report with input from a Reference Group set up to oversee the work, members of the ambulance services in Scotland and England, and other staff from NHSScotland.

NHS QIS was set up by the Scottish Parliament in 2003 to take the lead in improving the quality of care and treatment delivered by NHSScotland. NHS QIS does this by setting standards and monitoring performance, and by providing NHSScotland with advice, guidance and support on effective practice and service improvements.

Further information

For further information, or to receive a copy of the published report, please contact Doreen Pedlar at Doreen.Pedlar@nhs.net.

Published Date: 1 August 2008

Evidence

Healthcare Improvement Scotland took over the responsibilities of NHS Quality Improvement Scotland on 1st April 2011.