Raigmore Hospital Apr 11

Raigmore Hospital

Healthcare Environment Inspectorate (HEI) unannounced inspection

Inspection date: 1 March 2011

Raigmore Hospital, Inverness, is an acute general hospital with 457 beds. Services include accident and emergency, outpatients, maternity unit, coronary care unit and intensive care unit. There are 11 operating theatres.

The Healthcare Environment Inspectorate (HEI) previously inspected Raigmore Hospital in December 2009. That inspection resulted in three requirements and eight recommendations.

We carried out an unannounced inspection to Raigmore Hospital on Tuesday
1 March 2011.

We assessed the hospital against the NHS Quality Improvement Scotland (NHS QIS) HAI standards and inspected the following areas:

  • intensive care unit
  • ward 4C (surgical)
  • ward 5A (medical elderly)
  • ward 7C (medical – renal/gastrointestinal), and
  • ward 10 (obstetrics).

This inspection report highlights areas of strengths as well as areas for further improvement, including recommendations for actions.

The improvement action plan for this inspection has now been removed from the HEI website, as the inspection took place more than 16 weeks ago. Please contact NHS Highland for further information on progress against this action plan.

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Published Date: 11 April 2011


Raigmore Hospital overview

Find out more about this hospital, including the latest inspection report, on the Raigmore Hospital overview page.

Types of inspections

Inspections may be announced or unannounced and will involve physical inspection of the clinical areas, and interviews with staff and patients. We will publish a written report 8 weeks after the inspection.

  • Announced inspection: the service provider will be given at least 4 weeks’ notice of the inspection by letter or email.
  • Unannounced inspection: the service provider will not be given any advance warning of the inspection.
  • Follow-up inspection: the NHS board and hospital may or may not be given advance notice of the inspection. A safety and cleanliness follow-up inspection will take place no later than 26 weeks from the publication of the initial report.