Monroe House Jul 12

 

"During the inspection of Monroe House, we found evidence that people using the service are supported by a committed and motivated staff group. However, we have advised that action should be taken to ensure that the quality assurance systems that are in place are used to make sustained improvements, and that staff are given adequate clinical supervision and are encouraged to use reflective practice to aid learning."

Susan Brimelow - Chief Inspector

Monroe House

Independent Healthcare unannounced inspection

Inspection date: 13 June 2012.

Table of grades

Quality of information Quality of care and support Quality of environment  Quality of staffing Quality of leadership and management
Not Assessed 3 - adequate Not assessed Not assessed  3 - adequate

Grading Key
(6) Excellent
(5) Very good
(4) Good
(3) Adequate - performance is acceptable but could be improved
(2) Weak - concerns about the service and there are things that must improve
(1) Unsatisfactory - represents a more serious level of concern

For full detail of the grading given, download the inspection report and refer to the Quality Statements.

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Published Date: 25 July 2012

Scrutiny

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