St Andrew's Hospice Feb 13

“Overall, we found evidence at St. Andrew’s Hospice that people using the service are supported by a committed and motivated staff group, and are treated with respect. We did find that improvement is required in some areas, which include the recording of medication given to people who use the service and ensuring staff are regularly appraised. We expect St. Andrew's Hospice to address the requirements as a matter of priority.”

Susan Brimelow - Chief Inspector

St. Andrew's Hospice - Airdrie

Independent healthcare unannounced inspection

Inspection date: 27 November 2012

Table of Grades

Quality of information Quality of care and support Quality of environment  Quality of staffing Quality of management and leadership
Not assessed 3 - Adequate

Not assessed

4 - Good

4 - Good

Grading Key

(6) Excellent
(5) Very good
(4) Good
(3) Adequate - performance is acceptable but could be improved
(2) Weak - concerns about the service and there are things that must improve
(1) Unsatisfactory - represents a more serious level of concern

For full detail of the grading given, download the inspection report and refer to the Quality Statements.

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Published Date: 6 February 2013


St. Andrew's Hospice overview

Find out more about this service, including previous inspection reports and quality grades, on the St. Andrew's Hospice overview page.

Types of inspections

Inspections may be announced or unannounced and will involve physical inspection of the clinical areas, and interviews with staff and patients. We will publish a written report 8 weeks after the inspection.

  • Announced inspection: the service provider will be given at least 4 weeks’ notice of the inspection by letter or email.
  • Unannounced inspection: the service provider will not be given any advance warning of the inspection.
  • Follow-up inspection: the NHS board and hospital may or may not be given advance notice of the inspection. A safety and cleanliness follow-up inspection will take place no later than 26 weeks from the publication of the initial report.