IHC Press release

 

Media Release

Monday 14 January 2013

Healthcare Improvement Scotland – Independent Healthcare Inspection Report: St Margaret of Scotland Hospice

Healthcare Improvement Scotland today (Monday) published its report relating to an announced inspection visit to St Margaret of Scotland Hospice in Clydebank. The inspection visit took place on Wednesday 14 November 2012. St Margaret of Scotland Hospice provides care for adults with life-limiting conditions that require assessment and management of complex symptoms and specialist care. The hospice provides 30 specialist palliative care places on St. Joseph ward and 28 continuing care of older people beds in the Mary Aikenhead Centre. There is an outpatient clinic and the Edwina Bradley Day Hospice which cares for up to 10 people Monday to Friday.

Healthcare Improvement Scotland was established in April 2011. Part of our role is to undertake inspections of independent healthcare services across Scotland. Our inspectors check that independent healthcare services are complying with necessary standards and regulations. They do this by carrying out assessments and inspections. These inspections may be announced or unannounced.

Based on the findings of this inspection, this service has been awarded the following grades:

Quality Theme 0 – Quality of information: 6 - Excellent

Quality Theme 1 – Quality of care and support: 6 - Excellent

Quality Theme 2 – Quality of environment: 6 - Excellent

Quality Theme 3 – Quality of staffing: 6 - Excellent

Quality Theme 4 – Quality of management and leadership: 6 – Excellent

The full inspection report is available to view at: http://www.healthcareimprovementscotland.org/home.aspx

Speaking of the report, Susan Brimelow, Chief Inspector, said: “We found that people who used St. Margaret of Scotland Hospice were very complimentary about the service and were encouraged to raise issues so that staff could make improvements. Staff were motivated and spoke with pride and passion about their work, and the hospice was very pleasant, comfortable and well maintained both inside and out. This inspection resulted in no requirements or recommendations. We will continue to inspect St. Margaret of Scotland Hospice to ensure that it maintains this high standard of care.”

This inspection resulted in no requirements or recommendations.

Notes to Editors

  • Healthcare Improvement Scotland is a health body formed on the 1 April 2011. Our purpose is to support healthcare providers in Scotland to deliver high quality, evidence-based, safe, effective and person-centred care; and to scrutinise those services to provide public assurance about the quality and safety of that care. Our organisation has the focus and key responsibility to help NHSScotland and independent healthcare providers deliver high quality, evidence-based, safe, effective and person-centred care; and to scrutinise services to provide public assurance about the quality and safety of that care.

Our work reflects the following legislation and guidelines:

  • the National Health Service (Scotland) Act 1978 (hereafter referred to as ‘the Act’),
  • the National Care Standards, which set out standards of care that people should be able to expect to receive from a care service.

When we inspect an independent healthcare service we make sure it meets the requirements of the Act. We also take into account the National Care Standards that apply to the service. If we find a service is not meeting these standards, the Act gives us powers to require the service to improve.

We grade each service under Quality Themes and Quality Statements. We may not assess all Quality Themes and Quality Statements. We do not give one overall grade for an inspection.

We grade each heading as follows:

  • 6 Excellent
  • 5 Very Good
  • 4 Good
  • 3 Adequate
  • 2 Weak
  • 1 Unsatisfactory

During the inspection, we observed how the hospice staff cared for people who use the service. We also reviewed the environment. We took into account The Healthcare Improvement Scotland (Requirements as to Independent Health Care Services) Regulations 2011.

Further information about our inspection visits, methodology and audit tools used can be found at www.healthcareimprovementscotland.org.

The inspection team was made up of two inspectors. One inspector led the team and was responsible for guiding them and ensuring the team members were in agreement about the findings reached.

All media enquiries should be directed to:

Stephen Ferguson, Communications Officer, Healthcare Improvement Scotland on 07779 329 689.

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