Monday 14 January 2013
Scotland – Independent Healthcare Inspection Report: St Margaret of
Healthcare Improvement Scotland today (Monday) published its
report relating to an announced inspection visit to St Margaret of
Scotland Hospice in Clydebank. The inspection visit took place on
Wednesday 14 November 2012. St Margaret of Scotland Hospice
provides care for adults with life-limiting conditions that require
assessment and management of complex symptoms and specialist care.
The hospice provides 30 specialist palliative care places on St.
Joseph ward and 28 continuing care of older people beds in the Mary
Aikenhead Centre. There is an outpatient clinic and the Edwina
Bradley Day Hospice which cares for up to 10 people Monday to
Healthcare Improvement Scotland was established in April 2011.
Part of our role is to undertake inspections of independent
healthcare services across Scotland. Our inspectors check that
independent healthcare services are complying with necessary
standards and regulations. They do this by carrying out assessments
and inspections. These inspections may be announced or
Based on the findings of this inspection, this service has been
awarded the following grades:
Quality Theme 0 – Quality of information: 6 - Excellent
Quality Theme 1 – Quality of care and support: 6 - Excellent
Quality Theme 2 – Quality of environment: 6 - Excellent
Quality Theme 3 – Quality of staffing: 6 - Excellent
Quality Theme 4 – Quality of management and leadership: 6 –
The full inspection report is available to view at: http://www.healthcareimprovementscotland.org/home.aspx
Speaking of the report, Susan Brimelow, Chief Inspector, said:
“We found that people who used St. Margaret of Scotland Hospice
were very complimentary about the service and were encouraged to
raise issues so that staff could make improvements. Staff were
motivated and spoke with pride and passion about their work, and
the hospice was very pleasant, comfortable and well maintained both
inside and out. This inspection resulted in no requirements or
recommendations. We will continue to inspect St. Margaret of
Scotland Hospice to ensure that it maintains this high standard of
This inspection resulted in no requirements or
Notes to Editors
- Healthcare Improvement Scotland is a health body formed on the
1 April 2011. Our purpose is to support healthcare providers in
Scotland to deliver high quality, evidence-based, safe, effective
and person-centred care; and to scrutinise those services to
provide public assurance about the quality and safety of that care.
Our organisation has the focus and key responsibility to help
NHSScotland and independent healthcare providers deliver high
quality, evidence-based, safe, effective and person-centred care;
and to scrutinise services to provide public assurance about the
quality and safety of that care.
Our work reflects the following legislation and guidelines:
- the National Health Service (Scotland) Act 1978 (hereafter
referred to as ‘the Act’),
- the National Care Standards, which set out standards of care
that people should be able to expect to receive from a care
When we inspect an independent healthcare service we make sure
it meets the requirements of the Act. We also take into account the
National Care Standards that apply to the service. If we find a
service is not meeting these standards, the Act gives us powers to
require the service to improve.
We grade each service under Quality Themes and Quality
Statements. We may not assess all Quality Themes and Quality
Statements. We do not give one overall grade for an inspection.
We grade each heading as follows:
- 6 Excellent
- 5 Very Good
- 4 Good
- 3 Adequate
- 2 Weak
- 1 Unsatisfactory
During the inspection, we observed how the hospice staff cared
for people who use the service. We also reviewed the environment.
We took into account The Healthcare Improvement Scotland
(Requirements as to Independent Health Care Services) Regulations
Further information about our inspection visits, methodology and
audit tools used can be found at www.healthcareimprovementscotland.org.
The inspection team was made up of two inspectors. One inspector
led the team and was responsible for guiding them and ensuring the
team members were in agreement about the findings reached.
All media enquiries should be directed to:
Stephen Ferguson, Communications Officer, Healthcare Improvement
Scotland on 07779 329 689.