Performing ward surveys
A ‘measuring experience’ toolkit for NHS wards
The following tool provides staff with support
when collecting, analysing or responding to patient feedback. These
downloads can also help when promoting patient involvement in your
place of work.
Coming soon; a new online version of the
ward tool will be available later 2012. For more details, contact
the programme on patientexperience@scotland.gsi.gov.uk
or 07500126160.
Please read the user guide before downloading the toolkit.
Published Date: 23 July 2012
